- ISO9001 Quality Management System -
International Standardisation of Organisations - ISO9001 Version 2008/2015
What is ISO9001?
ISO 9001 is a standard that sets out the requirements for a quality management system. It helps businesses and
organizations to be more efficient and improve customer satisfaction.
A new version of the standard, ISO 9001:2015, has just been launched, replacing the previous version (ISO 9001:2008).
The ISO 9000 family addresses various aspects of quality management and contains some of ISO’s best known standards. The standards provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer’s requirements, and that quality is consistently improved.
Standards in the ISO 9000 family include:
ISO 9001:2015 - sets out the requirements of a quality management system
ISO 9000:2015 - covers the basic concepts and language
ISO 9004:2009 - focuses on how to make a quality management system more efficient and effective
ISO 19011:2011 - sets out guidance on internal and external audits of quality management systems
Who is ISO9001 For?
- ISO 9001 is suitable for organizations of all types, sizes and sectors.
- In fact, one of the key improvements of the newly revised ISO 9001:2015 was to make it more applicable and accessible to all types of enterprises.
- Smaller companies that do not have staff dedicated to quality can still enjoy the benefits of implementing the standard – ISO has many resources to assist them.